BJ
Bronwyn J
1 reviews | Active since Mar 2020
20 Oct 2021, 10:53
Is this a VOX ****? Are they a victim or implicit?
I received a call today from a debt collector stating that my VOX account has been handed over for collection. Firstly, I have never had a VOX account. When they asked for my personal information, I asked what they have on file and they gave me an email address that I’ve never had. They also had an email address for my ex husband which he’s never had. I believe that this is a ****. Whether or not VOX is involved, is in question.
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Replies (2)
Vox Telecom's replyOfficial
20 Oct 2021, 11:43Good day Bronwyn J
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply20 Oct 2021, 11:43
Official
Good day Bronwyn J
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
BJ
Bronwyn J's updateReviewer Update
20 Oct 2021, 12:52I want to thank VOX for calling me so quickly. They have confirmed that I do not have any products with them or outstanding payments. It is my view that ******** are using the Vox brand to run debt collector ****s. This means that Vox is a victim and not the perpetrator of these malicious calls. They are escalating this to their legal department for investigation. It is possible that other people have also been targeted with this ****.
BJ
Bronwyn J's update20 Oct 2021, 12:52
Reviewer Update
I want to thank VOX for calling me so quickly. They have confirmed that I do not have any products with them or outstanding payments. It is my view that ******** are using the Vox brand to run debt collector ****s. This means that Vox is a victim and not the perpetrator of these malicious calls. They are escalating this to their legal department for investigation. It is possible that other people have also been targeted with this ****.