******ion by Vox telecom

Vox is charging me 2000 for hardware I’ve been asking them to come and fetch. After cancelling my subscription with Vox they were set to come and retrieve their hardware from me on the 12 August 2024 of which they didn’t. According to them they couldn’t retrieve the hardware as I was not available which is not true. I was at home at the time and no-one came nor did anyone call to check if I am available. I have tried several times to email to request them to fetch their equipment, with no response from them.