AG
Anneke G

1 reviews | Active since Feb 2021

30 Jun 2021, 09:27

Invoices for work not done

I am receiving invoices for no work done. It is not possible to talk to them, they do not respond to my emails or my phone calls. Just keep on sending invoices. I did not make use of their services.

0
Replies (2)
Vox Telecom
Vox Telecom's reply30 Jun 2021, 10:03
Official
Good day,   Anneke G
Thank you for your post. 

Kindly note that we have escalated your complaint to the Finance Management team for assistance. 

We will investigate the matter and provide feedback to you soonest. 

  Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply02 Jul 2021, 15:49
Official
Good day,   Anneke G

Thank you for your patience whilst this matter was being investigated. 

 Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. 

 Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox