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Lindi O

1 reviews | Active since Jul 2018

22 Nov 2022, 09:14

internet slow again!!!

internet speed slow again and i send to support! did not last a week! this was after rooter were decommissioned and problem is back again! no stable speed for what i pay for! i am frustrated and fed up with this on going issue that cannot be fixed!!

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Replies (3)
Vox Telecom
Vox Telecom's reply22 Nov 2022, 10:26
Official
Good day,  Lindi O 

Thank you for your review. 
  
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
We received the ticket logged today  VOX***2 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 

Best regards,

Vox Telecom
Vox Telecom's reply22 Nov 2022, 11:25
Official
Good day,   Lindi O   
 
 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the speeds are testing correct  ,  currently receiving 30/30 Mbps.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox 

Best regards,

Vox Telecom
Vox Telecom's reply22 Nov 2022, 11:26
Official
 Good day,   Lindi O   
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that the speeds are testing correct  , currently receiving 30/30 Mbps.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox 

Best regards,