DF
Donald F
1 reviews | Active since Jan 2010
20 Jul 2023, 11:48
Internet SERVICE provider... NOT!
VOX***1 A pity I couldn't give you zero stars Seven days without fiber and so many stories between Vox and Vumatel. Internet SERVICE provider... NOT! Love how your sales dept answers withing 60 seconds while I've help on for tech support numerous times for 20 minutes +
LAME LAME LAME
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
20 Jul 2023, 12:48Good day, Donald
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***1
The Support team will follow up with the Network Provider , Vumatel REF ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***1
The Support team will follow up with the Network Provider , Vumatel REF ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply20 Jul 2023, 12:48
Official
Good day, Donald
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***1
The Support team will follow up with the Network Provider , Vumatel REF ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***1
The Support team will follow up with the Network Provider , Vumatel REF ISP-*** on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's replyOfficial
21 Jul 2023, 12:36Good day, Donald
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Jul 2023, 12:36
Official
Good day, Donald
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox