LM
Lesego M
1 reviews | Active since Sept 2021
03 Jul 2023, 09:09
Internet never work
The service we receive from this Vox company is very very poor we pay R640 monthly to only receive 2 weeks of internet and it been happening for months , not even loadshedding is as bad as this company, the are RIPPING us of monthly we hardly have service they can’t account for anything it’s takes no less then 5 days to fix their internet, I’m honestly so tired if I can save atleast one person from getting dealing with this company because it’s honestly not worth it
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Jul 2023, 09:38Good day, Lesego M
Thank you for taking the time to raise your concerns with us.
Kindly note that the fibre link which is currently down was reported to the Network Provider, Vodacom, for urgent assistance.
The Support team will escalate the matter for urgent assistance and contact you with the latest feedback.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for taking the time to raise your concerns with us.
Kindly note that the fibre link which is currently down was reported to the Network Provider, Vodacom, for urgent assistance.
The Support team will escalate the matter for urgent assistance and contact you with the latest feedback.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply03 Jul 2023, 09:38
Official
Good day, Lesego M
Thank you for taking the time to raise your concerns with us.
Kindly note that the fibre link which is currently down was reported to the Network Provider, Vodacom, for urgent assistance.
The Support team will escalate the matter for urgent assistance and contact you with the latest feedback.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for taking the time to raise your concerns with us.
Kindly note that the fibre link which is currently down was reported to the Network Provider, Vodacom, for urgent assistance.
The Support team will escalate the matter for urgent assistance and contact you with the latest feedback.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
03 Jul 2023, 11:02Good day, Lesego
Kindly note that we have received confirmation that the link has been restored after the Network Provided, Vodacom, attended to the fault.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Kindly note that we have received confirmation that the link has been restored after the Network Provided, Vodacom, attended to the fault.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply03 Jul 2023, 11:02
Official
Good day, Lesego
Kindly note that we have received confirmation that the link has been restored after the Network Provided, Vodacom, attended to the fault.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Kindly note that we have received confirmation that the link has been restored after the Network Provided, Vodacom, attended to the fault.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Best regards,