JK
Julius K

1 reviews | Active since Feb 2023

06 Feb 2023, 12:10

Internet dropping

Why does my network drop and then back online ever now and then. I did call many time's but there is always 20 + callers before me

0
Replies (3)
Vox Telecom
Vox Telecom's reply06 Feb 2023, 13:40
Official
Good day , Julius K

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 

Kind Regards, 
 Vox 

JK
Julius K's update06 Feb 2023, 14:32
Reviewer Update
Thank you
Vox Telecom
Vox Telecom's reply08 Feb 2023, 07:51
Official
Good day , Julius K
 
Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity on the fibre link tested stable.
 

Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Kind Regards,
Vox