GM
Gwendolyn M
1 reviews | Active since Sept 2017
13 Feb 2023, 08:17
INTERNET DOWN AGAIN. CONSTANT PROBLEM WITH FROGFOOT & VOX!
INTERNET DOWN AGAIN. CONSTANT PROBLEM WITH FROGFOOT & VOX!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Feb 2023, 09:37Good day, Dolyn V
Thank you for your review.
Kindly note that the details of your query has been sent to the accounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the accounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Feb 2023, 09:37
Official
Good day, Dolyn V
Thank you for your review.
Kindly note that the details of your query has been sent to the accounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the accounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
13 Feb 2023, 15:39Good day, Dolyn V
Thank you for your patience whilst this matter was being investigated.
We can confirm that the connectivity issues was not technical related , but account related.
The services has been activated and payment received.
In the event of an outstanding account, Vox does notify the customer in advance of the default in payment, notice of intention to suspend the account and confirmation of suspension of said account should the account not have been settled.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We can confirm that the connectivity issues was not technical related , but account related.
The services has been activated and payment received.
In the event of an outstanding account, Vox does notify the customer in advance of the default in payment, notice of intention to suspend the account and confirmation of suspension of said account should the account not have been settled.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply13 Feb 2023, 15:39
Official
Good day, Dolyn V
Thank you for your patience whilst this matter was being investigated.
We can confirm that the connectivity issues was not technical related , but account related.
The services has been activated and payment received.
In the event of an outstanding account, Vox does notify the customer in advance of the default in payment, notice of intention to suspend the account and confirmation of suspension of said account should the account not have been settled.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We can confirm that the connectivity issues was not technical related , but account related.
The services has been activated and payment received.
In the event of an outstanding account, Vox does notify the customer in advance of the default in payment, notice of intention to suspend the account and confirmation of suspension of said account should the account not have been settled.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox