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JS
Jennifer S

1 reviews | Active since Mar 2011

04 Aug 2021, 14:19

Internet down

So any idea as to when my services will be restored? Been off more than 24 hours, get no feedback or communication.

0
Replies (3)
Vox Telecom
Vox Telecom's reply04 Aug 2021, 14:58
Official
Good day Jennifer S 
 
Thank you for your enquiry.
  
 Kindly note that we have escalated your enquiry.
  
 We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
  
 Please take note that we will not reply on HelloPeter.
  
 Kind Regards, 
 Vox
JS
Jennifer S's update07 Aug 2021, 13:17
Reviewer Update
This ridiculous. Due to your incompetence my sim card was cancelled. So my internet which I have paid for has been off since Tuesday afternoon. I was promised a new card by Thursday or Friday at the latest and I am still waiting. I am furious vox, this is totally unacceptable. I want my services that I have paid for TODAY!
Vox Telecom
Vox Telecom's reply07 Aug 2021, 13:37
Official
Good day Jennifer S 
 
Thank you for your enquiry.
  
 Kindly note that we have escalated your enquiry.
  
Feedback will be provided as soon as we have an update.

 Please take note that we will not reply on HelloPeter.
  
 Kind Regards, 

 Vox