Internet Cut Off without Warning

<p>I am writing this from my laptop while tethering data from my cell phone. After months of waiting for fiber to be up and running in our area (Jukskei Park), we are disappointed that our fiber was cut off without warning because Vox mistakenly thought that we hadn't provided them with some documentation. All of our payments were up-to-date and we had followed the steps given to us by Vox. We run our business from home and rely heavily on the use of internet. I am disappointed by the way this was dealt with by Vox agents, accusing us of 1. Not paying and 2. Not providing correct documentation. We have proof of all of the aforementioned statements and expect a follow-up from Vox.</p>