JR
Jessica R
1 reviews | Active since Feb 2024
25 Apr 2022, 17:58
Internet connectivity unstable causing stress
You know with the bouts of loadshedding we had a week ago I was hoping I could get back on track with regards to work. Unfortunately working from home and for yourself means that one is reliant on an internet connection so that we may interact with clients. I don't have the money to be sitting on the line with VOX for upwards of ten minutes to follow up on my logged tickets. I got a call today saying they are investigating but it does not help when I have been offline the majority of the time since Friday. I logged a tixket which keeps getting closed while my connection drops intermittently. VOX***2
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
25 Apr 2022, 19:02Good day Arnold D
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply25 Apr 2022, 19:02
Official
Good day Arnold D
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
26 Apr 2022, 17:27 Good day, Arnold D
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply26 Apr 2022, 17:27
Official
Good day, Arnold D
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
