DV
Damien V

1 reviews | Active since Oct 2018

30 Sept 2022, 19:44

Internet Connection Disruption

My internet has been down for nearly 2 hours. I've since tried calling 2 different contact numbers to get through. The 1 number just doesn't connect at all. The other number I called I was on hold for almost 10 minutes. What is going on? I did not get any notifications of outages. Can someone call me back asap.

0
Replies (4)
Vox Telecom
Vox Telecom's reply30 Sept 2022, 20:35
Official
Good day, Damian V
 
Thank you for your review. 
 
Kindly note that we were experiencing an outage in the area that you reside in which has now been resolved.

Should you experience further difficulties , please do no hesitate to contact us on *** or ***
 
 Kind Regards, 
 Vox 

Best regards,

DV
Damien V's update01 Oct 2022, 22:58
Reviewer Update
Second night running I am having connectivity issues! Again, no notifications. What is going on?!
DV
Damien V's update01 Oct 2022, 23:03
Reviewer Update
Give me a direct number to contact you on please. I've tried 2 different numbers, no luck
Vox Telecom
Vox Telecom's reply02 Oct 2022, 08:57
Official
Good day, Damian V

You may contact us on ***.

Best regards,