TG
Tshidiso G
1 reviews | Active since May 2016
16 Jan 2023, 09:34
Installation delay
Good day it's been over 7 days and nobody has gotten back to me with regards to my installation, I'm already recieving invoices with no installation
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
16 Jan 2023, 11:04Good day, Tshidiso G
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 Jan 2023, 11:04
Official
Good day, Tshidiso G
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
TG
Tshidiso G's updateReviewer Update
18 Jan 2023, 23:08This matter hasn't been resolved and I now feel that before we can go far let's rather cut the contract because if the service is this poor before u can install its definetly gonna be bad
TG
Tshidiso G's update18 Jan 2023, 23:08
Reviewer Update
This matter hasn't been resolved and I now feel that before we can go far let's rather cut the contract because if the service is this poor before u can install its definetly gonna be bad
Vox Telecom's replyOfficial
24 Jan 2023, 13:14Good day, Tshidiso G
Thank you for your patience while this matter was being investigated.
We received confirmation that the Estate is not feasible with Openserve , The account Manager has placed a new order with Metrofibre.
The billing for the fibre will only activate once the services has activated.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
We received confirmation that the Estate is not feasible with Openserve , The account Manager has placed a new order with Metrofibre.
The billing for the fibre will only activate once the services has activated.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply24 Jan 2023, 13:14
Official
Good day, Tshidiso G
Thank you for your patience while this matter was being investigated.
We received confirmation that the Estate is not feasible with Openserve , The account Manager has placed a new order with Metrofibre.
The billing for the fibre will only activate once the services has activated.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
We received confirmation that the Estate is not feasible with Openserve , The account Manager has placed a new order with Metrofibre.
The billing for the fibre will only activate once the services has activated.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox