OM
Obakeng M

1 reviews | Active since Nov 2013

05 Feb 2018, 07:48

installation bad service received

To this day i still dont have the quotes that ive been requesting since December already and my installer dropped the phone on me when he refused to come install for the booked installation.

0
Replies (2)
Vox Telecom
Vox Telecom's reply05 Feb 2018, 07:58
Official

Good day Obakeng.

Thank you for bringing this to our attention.

Kindly note that we are currently investigating your complaint and will be in contact with you soon.

Kind Regards,

Vox Telecom

Vox Telecom
Vox Telecom's reply06 Feb 2018, 11:41
Official

Good day Obakeng,

As per the feedback we have received, your Sales Representative has been in contact with you earlier and it has been confirmed that the router installation has been completed last night and the required documentation that you have requested will be sent.

Thank you for your patience while we attended to your matter. Please do not hesitate to contact our Support Center directly at ***, should you require immediate assistance or have any other queries.

Regards,

Vox