PB
Pauline B

1 reviews | Active since Dec 2022

01 Jan 2023, 15:24

Installation

Still waiting for an installation from the 6th of December. I spoke to their representative Dolan no decent answer. Spoke to the call center 26/27 of December were going to escalate query & phone back the next day. I have heard nothing no Customer service. Regards Pauline

0
Replies (2)
Vox Telecom
Vox Telecom's reply01 Jan 2023, 16:12
Official
Good day Pauline B,  Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 

Vox
Vox Telecom
Vox Telecom's reply15 Jan 2023, 19:55
Official
  Good day   Pauline B,

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that your line has been activated .

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox