ZT
Zimkita T
1 reviews | Active since Jul 2015
02 May 2024, 11:41
Inconvenience by VOX and SP
I had a technician contact me yesterday, for my fiber installation. He said he would get a 6m ladder but he never got back to me. I canceled my WIFI subscription as I was of the impression that this man would return but I've heard nothing from him or VOX. I work from home and this a grave inconvenience for me and my work situation. I'd like to know whether or not this install will take place and when.
I called VOX today, spoke to the most nonchalant lady ever (after holding for 15mins, mind you) who said she'd get Sibusiso on the line. I ran out of airtime and the call eventually cut while I heald on.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 May 2024, 12:05Good day, Zimkita T
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply02 May 2024, 12:05
Official
Good day, Zimkita T
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
09 May 2024, 11:14Good day, Zimkita T
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the order should be put on hold until further notice.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the order should be put on hold until further notice.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply09 May 2024, 11:14
Official
Good day, Zimkita T
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the order should be put on hold until further notice.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the order should be put on hold until further notice.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox