*********** staff from Vox Telecom

In February 2021 I called Vox Telecom and ask to cancel my line. But a lady by the name of Masechaba advised me to rather transfer the account to the new owners that were buying my house. We did that and later was helped by Reginald Ndwandwe, who helped with filing in forms for the transfer. He also asked Dane Van Zyl to reverse the cancellation and give me credit on my account. The accounts department didn't credit my account. Vox didn't finalize the transfer and now months later, I'm expected to pay for the cancellation that was supposed to be reversed.