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NM
Nosipho M

1 reviews | Active since Apr 2019

01 Dec 2021, 10:30

*********** customer agents

Account Number: ***. Poor customer service. Being sent from pillar to post for a mere sim swap. *********** and rude customer agents. I do not recommend them

0
Replies (3)
Vox Telecom
Vox Telecom's reply01 Dec 2021, 10:52
Official
Good day  Nosipho M 

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest. 

Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.

Kind Regards, 
 Vox
NM
Nosipho M's update01 Dec 2021, 11:13
Reviewer Update
Ok
Vox Telecom
Vox Telecom's reply01 Dec 2021, 14:49
Official
Good day  Nosipho M 
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that your account manager has been in contact with you in order to assist.
 
Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox