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I cancelled my service with Vox on 18/02/2021. On 26/02/2021 I get billed for the exact service and charged a non payment fee. A debit order went through my account and I had to pay a service fee for this but VOX wants to charge me for something that their staff neglected to make a note of. After sending them my cancellation documents and numerous emails i am still receiving statements for outstanding balances