Incompetence is a flattering word for them

Not only did I struggle with them to install my internet for more than 2 months, but we cancelled our services in January 2025 because we were moving and had another fibre service lined up for our new place because I refused to struggle with Vox when I move - now I can't seem to get rid of them. I get monthly invoices and statements of a zero balance and every outage SMS. I've repeatedly rep**** to ask them to just never contact me again but then it just initiates a new cancellation query and it naturally resolves because we don't have any services with them anymore. Incompetence is a really flattering word to describe Vox. Do yourself a favour and don't even start a fibre line with them.