CF
Chezlin F
1 reviews | Active since Aug 2020
16 Jun 2023, 09:25
Incompetence
Good Day,
I am so so disappointed in your service!!
I have signed up through buzybuy with you guys and was told I would be connected by the 1st of June. After making contact then I was delayed installation was moved to the 12th and after no show I phoned again and told it was moved to the 16th and I told your representative that it’s an public holiday and they told me they do work and now after my Wi-Fi being off I contacted them today and told me it’s been delayed again to the 23rd??!! *** if I knew your service was so atrocious then I would never sign up with you.
I work from home and NEED my Wi-Fi connected today and not another delay!
Helpful (0)
Replies (1)0
Replies (1)Vox Telecom's replyOfficial
27 Jun 2023, 10:23Good day , Chezlin F
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply27 Jun 2023, 10:23
Official
Good day , Chezlin F
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
