TS
Teri S

1 reviews | Active since May 2022

04 Jan 2023, 09:37

IMPOSSILE TO COMMUNICATE

To get to speak to any human from this company is IMPOSSIBLE. I have been trying to call since last week and nothing. Sent mails. Nothing. I have just at my expense spent 47 minutes in a queue that does not seem to move. HOW DOES ONE GET TO SPEAK TO A HUMNA FROM THIS COMPANY?

0
Replies (2)
Vox Telecom
Vox Telecom's reply04 Jan 2023, 11:22
Official
Good day Teri S  Thank you for your enquiry. Kindly note that we have escalated the matter for assistance.
 
We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 

Vox 

Best regards,

Vox Telecom
Vox Telecom's reply17 Jan 2023, 09:09
Official
 Good day, Teri S
 
Thank you for your patience whilst this matter was being investigated. 

Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing query and the outcome thereof. 

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards, 
Vox

Best regards,