MV
Marco V
1 reviews | Active since Feb 2012
24 Jan 2025, 11:47
Impossible to get hold of anyone at Vox
Been trying to get hold of someone at Vox to move my line to my new premises and their phones just ring and ring. Literally for days now. Service is absolutely awful.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
24 Jan 2025, 12:10Good day, Marco
Thank you for your review.
Plese note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Regards,
Vox
Thank you for your review.
Plese note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Regards,
Vox
Vox Telecom's reply24 Jan 2025, 12:10
Official
Good day, Marco
Thank you for your review.
Plese note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Regards,
Vox
Thank you for your review.
Plese note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Regards,
Vox
MV
Marco V's updateReviewer Update
24 Jan 2025, 12:17Are they at the office? Pathetic
MV
Marco V's update24 Jan 2025, 12:17
Reviewer Update
Are they at the office? Pathetic
Vox Telecom's replyOfficial
28 Jan 2025, 10:33Good day,Marco
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales team that they assisted with the new fibre order.
The projects team will remain in contact.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales team that they assisted with the new fibre order.
The projects team will remain in contact.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply28 Jan 2025, 10:33
Official
Good day,Marco
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales team that they assisted with the new fibre order.
The projects team will remain in contact.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales team that they assisted with the new fibre order.
The projects team will remain in contact.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox