NT
Nomali T

1 reviews | Active since Nov 2022

14 Dec 2022, 15:01

I'm sick and tired of your on and off internet

I'm back again with the same issue of no internet access, guys last month I went for almost 7 to 8 days with no internet and yet this month again we are back to the same problem. The last time this happened I was never reimbursed the money I spent on data as I'm currently working from home so this month I'm sending through my bank statement and you are gonna reimburse for every cent I spend for buying data and make sure you cancel this stupid contract. 😡😡😡😡😡

0
Replies (2)
Vox Telecom
Vox Telecom's reply14 Dec 2022, 15:30
Official
  Good day,   Nomali T 

 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the support team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply19 Dec 2022, 13:12
Official
Good day, Nomali T
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vodacom restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox