I'm leaving you Vox

Dear Vox Let me count the ways of your incompetence. I have been paying for a 100Gb Download speed fibre connection. For the last three months, I have had no more than 4Mbs download speed. Your techs, though verbally astute, are completely unable to fix this. You have been unable to be a successful interface between Frogfoot and as a result, I have spent over R2000 in calls to you and mobile data in order to stay connected. I decided after a five-day struggle where I had to keep repeating the same story with no result, to leave you. It's you, not me. Now, like a vengeful ex-girlfriend, you tell me I cannot move to another ISP because I have to spend my last month with you, still paying you (without internet). You also insist I return the router I never received (but apparently you have a jobcard for) and that I now am liable to pay for the installation fee of the router I never received. This is ******ion, poor service and blatant profiteering. Let me be clear. I will not pay for something I did not receive. If you insist, we will discuss my losses and your poor service in small claims court. I am leaving you. That is final. Buy some ice cream, watch a sad movie, get over it.