1 reviews | Active since Jun 2018
*******ly overcharging for web hosting
Vox Telecom decided which web hosting package I require based on the highest price they could charge not my requirements. Their smallest web hosting package is more than enough for my requirements . This was done *******ly without my permission. I have tried to find out why and who authorized this. Been going on for weeks and Vox Telecom simply ducks and dives. So be very careful what Vox charges you since they are purely income and not customer orientated. Also prepare to commit ***** in the process.
Good day Johannes.
Thank you for bringing this to our attention.
Kindly note that we are currently investigating the matter and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Johannes.
Thank you for bringing this to our attention.
Kindly note that we are currently investigating the matter and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Johannes,
Regarding your original complaint submitted to our Customer Service Department.
Customer Service has action the necessary investigation, and addressed the complaint to your Account Manager
After thorough investigation, it was determine that your package was reviewed and adjusted to meet your needs.
The required statement was thus emailed to you for your information.
Should you need any other assistance, please do not hesitate to contact us directly.
Kind Regards
Vox Telecom
Good day Johannes,
Regarding your original complaint submitted to our Customer Service Department.
Customer Service has action the necessary investigation, and addressed the complaint to your Account Manager
After thorough investigation, it was determine that your package was reviewed and adjusted to meet your needs.
The required statement was thus emailed to you for your information.
Should you need any other assistance, please do not hesitate to contact us directly.
Kind Regards
Vox Telecom