JP
John P
1 reviews | Active since Aug 2020
04 Feb 2025, 11:55
If you cancell you still pay
I cancelled my servoce in May last year,but now i received a bill ....i spoke to client services they said i must pay for services that was cancelled ...i dont understand .....if you cancel why must you pay for something that was cancelled ....now i must pay for having hardware that i have
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
04 Feb 2025, 12:04Good day, John P
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply04 Feb 2025, 12:04
Official
Good day, John P
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Feb 2025, 13:00Good day, John P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Feb 2025, 13:00
Official
Good day, John P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox