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Faye B

1 reviews | Active since Jun 2023

21 Apr 2025, 18:50

I would never recommend this company!!!!

After not having internet for the past 10days they still continue to give you reference numbers but don’t escalate the situation. I’ve had it with this terrible service. I have a total of x5 reference number and still no internet but at the end of the money I need to pay the full amount. They have the worst customer service representatives to add.

0
Replies (1)
Vox Telecom
Vox Telecom's reply22 Apr 2025, 10:34
Official
Good day,  Faye 

 Thank you for your review. 
 
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance. We will provide feedback to you via the initial request logged. 
 

 
 Kind Regards, 
 Vox