I would be very wary when dealing with non response and non available to customer Vox telecom. In fact I would steer clear of not associated already. There is better out there, don’t associate with Vox.

This must be the world’s worst internet service provider. They are non responsive and never available for anything but when they want to get money from a customer, including monies not due them. I have been a customer for more than 8 years and they wayward behaviour has let me to terminate the 8 years relationship and join a competitor who is ready to provide the service I need. No one at Vox takes accountability, the organization has a pass the bark culture and therefore no one resolves issues but simply passes them to the next person in line. I would not recommend Vox telecom to anyone even the ones I don’t like. Every month, starting three months ago, Vox sends me a bill exceeding R2,5k for thins they have no business charging me. When I ask no one has an explanation and they threaten to suspend services. Do not sign up for the cheat that is Vox