I wish I didnt have to deal with the company but i am tired to them for 1 year

I logged a complaint more than 2 weeks ago, I got 1 call from Joe Ann to ask me from what number do i call their call centre to date I have no other calls or any contact from your more and more frustrating company. I still want to know if i will get a rebate on the number of days the fibre was down. NOW I ****** GET AN EMAIL AROUND FEES ANNUAL INCREASE???? I HAVE ONLY BEEN A MEMBER FOR 2 MONTHS REALLY???. I call you call centre and no one can help what the heck is going on???