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1 reviews | Active since Apr 2017

28 Mar 2023, 12:29

I will not pay

Hi,

Hello Peter you removed my previous post about Vox and the amount I have to pay because I am telling you that the amount I have to pay is way too much if this is the case I can simply reverse this amount and only pay the cancellation fee or nothing at all. They did not meet the service I required.

0
Replies (4)
's update28 Mar 2023, 12:33
Reviewer Update
I the date on the statement shows that I must pay the 22nd of May 2023, but the amount was taken off today.
Vox Telecom
Vox Telecom's reply28 Mar 2023, 12:49
Official
Good day,Bradwin P

 Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the Account manager to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
's update30 Mar 2023, 08:06
Reviewer Update
Since no one is coming back to me so we can do a proper arrangement I am reversing this amount and going to do an investigation

Vox Telecom
Vox Telecom's reply06 Apr 2023, 10:43
Official
Good day, Bradwin P
  
 Thank you for your patience whilst this matter was being investigated. 
  
 Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. 
Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox