YL
Yonela L

1 reviews | Active since Dec 2014

31 Mar 2026, 15:47

I should have read the reviews

I've been out of Wifi since 25th March after thunderstorm and this affected my house only in the area. Till today, no one has ever called me or checked the problem. They said it will be fixed within 2-92hrs and we have passed that. It is school holiday and I work from home. One rude agent through me with a phone.

0
Replies (1)
Vox Telecom
Vox Telecom's reply08 Apr 2026, 14:54
Official
Good day, Yonela Lavisa 
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider, Vodacom restored the link.

Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox