TV
Tessa V
1 reviews | Active since Apr 2022
08 Jun 2023, 14:13
I need my.line activated today cob if not will join super.sonic
I paid my acc monthly vox cancelled my.line with mo reason and sais was vumatel i.calles and vumatel said th3y cannot cancell line. I want.to know why taken my.money and cancell mine line
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
08 Jun 2023, 15:24 Good day, Tessa V
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply08 Jun 2023, 15:24
Official
Good day, Tessa V
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
TV
Tessa V's updateReviewer Update
08 Jun 2023, 15:27I heard that since 8 this morning no one can vumatel show active problem is on your side who is going to pay the hours we lost as my hubby work from.home and my tenant i want it on today
TV
Tessa V's update08 Jun 2023, 15:27
Reviewer Update
I heard that since 8 this morning no one can vumatel show active problem is on your side who is going to pay the hours we lost as my hubby work from.home and my tenant i want it on today
TV
Tessa V's updateReviewer Update
08 Jun 2023, 20:49Still not one call i called and they said not sure why they cancelled take them 2 days still no activation or not a call received
TV
Tessa V's update08 Jun 2023, 20:49
Reviewer Update
Still not one call i called and they said not sure why they cancelled take them 2 days still no activation or not a call received
Vox Telecom's replyOfficial
09 Jun 2023, 11:59Good day, Tessa
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatelrestored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatelrestored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply09 Jun 2023, 11:59
Official
Good day, Tessa
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatelrestored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatelrestored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox