RP
Rajan P

1 reviews | Active since May 2024

06 May 2024, 10:44

I m not happy with y...

I m not happy with your system..... Router change password process to hard.. No budy can help... She was just asist... After i m give all answer then no replay

0
Replies (2)
Vox Telecom
Vox Telecom's reply06 May 2024, 11:25
Official
Good day, Rajan P
 
 Thank you for your review. 
 
Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply08 May 2024, 10:33
Official
Good day, Rajan P

Thank you for your patience whilst this matter was being investigated.
 
 This is to confirm that the Openserve Web Connect product does not permit for wifi password changes.
 
A separate ONT / Router package is required to allow changes to be made on the router.

Should you require any further assistance, please do not hesitate to contact us. 

Kind Regards, 
Vox