I have had enough nonsense now.

Over the past few days I have had problems with my internet connection. I have reached out to Vox a few times, but the problem does not seem to be resolved.

This complaint is about your technical support using WhatsApp, I have done troubleshooting a couple of times now and I'm not going to do that every time.

At 21:26 I was connected to an agent, that is what you said. I was asked for an email verification.

I uploaded a video that shows that even though I'm connected to the internet I have 0.00 Mbps download and upload speed, connected via LAN.

At 21:32, 6 minutes later, I have had no response.

At 21:36 I asked if I could please just have an acknowledgement.

At 21.37 I noted that I am yet to receive a message from a human.

This may be acceptable to you, it is not acceptable to me. You provide a channel for support, that you honestly don't care about.

You will hear from me on Monday to cancel my subscription.

I am done with this nonsense.