NN
Nadia N
1 reviews | Active since Feb 2024
17 Feb 2024, 14:06
I have been complaining about one problem that i have experience since wednesday with my internet connection, up until today i did not receive any customer service from them
I have been complaining about one problem that i have experience since wednesday with my internet connection, up until today i did not receive any customer service from them. I have lodge tickets, i phoned them. Nothing. Please can you assit me in this regard
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 Feb 2024, 14:51 Good day Nadia
Thank you for your post.
Kindly note that the details of your complaint has been sent to the technical team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply17 Feb 2024, 14:51
Official
Good day Nadia
Thank you for your post.
Kindly note that the details of your complaint has been sent to the technical team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 Feb 2024, 08:54Good day, Nadia
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Telkom restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Telkom restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply27 Feb 2024, 08:54
Official
Good day, Nadia
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Telkom restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Telkom restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox