I have been a client of VOX for many many years. Since the 1 January 2025 we have VERY VERY LITTLE to No internet connection and no one at VOX can give their clients any indication as to when the problem will be solved. I am aware that Frogfoot has a prob

I have been a client of VOX for many many years. Since the 1 January 2025 we have VERY VERY LITTLE to No internet connection and no one at VOX can give their clients any indication as to when the problem will be solved. I am aware that Frogfoot has a problem with the fibre line but I have a contract with VOX and not Frogfoot. I have phoned numerous times to VOX Call Centre and promises get made by the agent but they don't carry their promises through. I phoned this morning 4 January 2025 at 07h46 and I spoke to Tebogo ( Call reference no VOX***5) and I requested him to please get a Senior Manager to phone me back within a hour so that I can discuss this outage with him/ her. It is 10h15 and no one has phoned me back. This absolutely unacceptable and very very poor service to their client's