DK
Delaney K

1 reviews | Active since Feb 2022

16 Feb 2022, 16:45

I got hellopeter just to give Vox a bad review

Terrible. Took about 4 months just to get to the point of having fibre and the router installed. Everything took so long and was a huge hassle. Installers would show up randomly and never call ahead, only some people in the call centre were vaguely helpful. Now sitting here, nearly half a year later with a router that still doesn't have WiFi while Vox tells me the issue must be that my device isnt connecting to the router while I try to set the WiFi up.

Have been driven to buy data just to post a mad review online.

0
Replies (1)
Vox Telecom
Vox Telecom's reply16 Feb 2022, 17:35
Official
Good day Delaney K

 Thank you for entrusting us with your service request.
 
 Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
 
 Kindly provide us with your Vox Account number in order for us to assist accordingly.
 
 Thank you in advance
Vox