I DONT OWE VOX ANYTHING! CONTACT ME!!!!

If I could give minus 10 stars I would I have never experienced such an *********** company in all my life They refuse to contact me to discuss the matter and now have resorted to sending me demand letters for services that I never received. I have been fighting with vox for over 2 years due to their *********** service and would love to actually speak to a competent person at this company that can address my concerns and take responsibility.

I DONT OWE VOX ANYTHING!

I have had multiple conversations with Lourens about this account and the mess it was in from inception. You cancelled services when I was still in 13k credit as you decided I was in arrears but my account was not overdue. I was in contact with Lourens throughout the course of the issues we have been through.

April credit R1279.23

march total 1201.07 credit

Feb credit R1201.07

Jan credit 1201.07

Nov R1675.46 + R1167.15 + R526.7 credit

Dec Cr R1167.15

Oct R526.70 credit

Sep R526.70 + R2763.59 credit

total credit due 13235.89

You kept over charging me and with every email and phone call nothing was being addressed so I refused to continue paying extra for a service I NEVER RECEIVED!

From the moment you attempted to install the VOIP line it was a shambles and never worked, I had meetings with Lourens and his manager personally on site, they are very aware of all the issues experienced. This whole situation is completely ridiculous and uncalled for. I was happy to reinstate the internet once the credits had been passed but Lourens advised that it would be better to cancel completely and uplift the equipment and I will receive all the credits! You then defaulted on this agreement!!

Speak to Lourens and hear what he has to say. I have the communication on email and WhatsApp. This now needs to be attended to.

when I received the first notice last week, I attempted to speak to ANYBODY at VOX but they gave me the run around for 4 hours. promised you would call back and still waiting!!! If I was supp**** a service I would have no problem paying but YOU defaulted and failed to give me the service asked for and now demanding money for something you didn't supply!!!!!!!

CAN someone PLEASE call me to discuss!! how many times I have requested meeting with you people and it just falls on deaf ears!! I'm at my wits end and this needs to be sorted out now!!!!

Now I have resorted to posting here as I am getting NOWHERE with speaking to them directly!

What ever you do DO NOT SIGN UP WITH THESE PEOPLE, THEY ARE ********S