I am disgusted!!

I cannot believe the appalling service of VOX! I have been with them for almost 3 years, and their fees and connectivity has gone downhill for months. Working from home I could not manage to have meetings etc, seeing as my work is 99% online, so I decided to investigate other options, so I cancelled my fibre to end on 30 June, paying a full month. To my utter shock I woke up this morning, without internet as it had been cancelled. I had to scramble, and get MTN data so that I could do my calls. I called Vox, escalated - phoned them 3 times, finally I was just getting passed from pillar to post. Decided to call Afrihost and see if they could fast track my connection, and within hours I had OpenServe opening my line (existing thankfully) and Afrihost talking me through setting up my router. I also received a call back from Afrihost, as promised, at 2pm on the dot, to check in with me. I am still waiting for my escalated call from Vox, who cancelled my line prematurely as it should have been disconnected at midnight today.