MM
Michael M

1 reviews | Active since May 2016

08 Dec 2017, 13:45

How long does one have to wait!

Order went through on 7 Nov, feasibly check was done but still waiting for fibre. Does this mean I will only get fibre next year ? Please at least provide updates and timelines so people can determine if its worth the wait and perhaps shop elsewhere.

Eish

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Dec 2017, 14:22
Official

Good day Michael,

Thank you for bringing this to our attention.

We have escalated this matter and will provide feedback shortly

Regards

Vox

Best regards,

Vox Telecom
Vox Telecom's reply11 Dec 2017, 14:56
Official

Good day Michael,

As per the feedback that we have received from Vumatel, they have been in contact with you and confirmed a date and time for Installation with you.

Once installation has been completed on their side and we have received handover, we can continue to schedule the Vox Router installation and have you up and running in no time.

Please do not hesitate to contact us again should you have any other further queries or might need immediate assistance. *** || ***

Regards,

Vox

Best regards,