PB
Phyllis B
1 reviews | Active since Aug 2018
17 Jan 2023, 09:17
Horrifically bad service!
Terrible service!! WiFi was installed, but 15 days later and we still do not have the password to use the WiFi. Many, many telephone calls later, and no resolution. Keep getting empty promises that the service agents will call back..... Still waiting.
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Replies (2)
Vox Telecom's replyOfficial
17 Jan 2023, 11:48Good day, Phyllis B
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply17 Jan 2023, 11:48
Official
Good day, Phyllis B
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number in order for us to assist accordingly.
Thank you in advance
Vox
PB
Phyllis B's updateReviewer Update
18 Jan 2023, 09:18The account is in my mother's name - Yvonne van Vuuren. Please contact me on ***
PB
Phyllis B's update18 Jan 2023, 09:18
Reviewer Update
The account is in my mother's name - Yvonne van Vuuren. Please contact me on ***