TB
Thando B

1 reviews | Active since Apr 2020

12 Apr 2026, 10:48

Horrible Vox and Vuma

Poor service, you pay your subscriptions and they dont care when your internet is down they will keep on telling you about 1-3 days turnaround time not considering that we use internet to work and study!! Zero communication!!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply12 Apr 2026, 15:54
Official
Good day Thando
Thank you for your message.

Please provide us with your Vox account number or the cell number linked to your Vox account so we can assist with your query.

Regards
Vox
Vox Telecom
Vox Telecom's reply12 Apr 2026, 17:47
Official
Thank you, Thando. 
We have requested feedback from our support team regarding the link-down query logged with Vumatel. They will contact you to provide updates. 
Regards,