1 reviews | Active since Mar 2022
Horrible Terrible company think twice
Horrible service, Think twice before you ever think of dealing with these clowns, just read the reviews. We had fibre installed at our premises, since then the cables have sagged and is now lying on the ground, after numerous failed attempts we get called today to notify me that they will fix it but I my own cost. I struggle to grasp that I must be held responsible for the ****ty installation. I have requested to have my contract cancelled and would probably have to pay for, but I will out of principle see an attorney for this. Untill then watch social media as I will be branding my vehicle in vox and vumatel livery to advertise how terrible this company is. Feel free to ask and I will submit photos as well as ticket numbers. Vox you guys are the worst.
Thank you for your review.
Kindly note that the details of this query has been sent to the Support Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Support Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Network Provider did attend to the line tightening.
After the amendments were made, we received a new review to advise that the link was down after the Network Provider attended to the site.
We received a request to cancel the services. This request has been actioned in line with our Cancellation Procedures and Contract Terms.
Should you require any further assistance please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Network Provider did attend to the line tightening.
After the amendments were made, we received a new review to advise that the link was down after the Network Provider attended to the site.
We received a request to cancel the services. This request has been actioned in line with our Cancellation Procedures and Contract Terms.
Should you require any further assistance please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
