Horrible support - P1

Item: Vox Telecom
Rating: 1
Author: Shaun L

extremely disgusting support. i have logged a P1, probably send 10 odd emails. Spent all my minutes on trying to call you guys. Absolutely not even a hint of someone that is trying to assist me. here is the call reference that i logged if you will even have the decency to read this VOX***7

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

10 Aug 2023, 12:38

Good day , Shaun L

Kindly note that the details of your query has been sent to the Support team to investigate and assist.

We will provide feedback to you soonest.

Kind Regards,

Best regards,

Vox Telecom's reply10 Aug 2023, 12:38

Official

Good day , Shaun L

Kindly note that the details of your query has been sent to the Support team to investigate and assist.

We will provide feedback to you soonest.

Kind Regards,

Best regards,

Vox Telecom's replyOfficial

11 Aug 2023, 08:14

Good day, Shaun L

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.

Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***

Kind Regards,
Vox

Best regards,

Vox Telecom's reply11 Aug 2023, 08:14

Official

Best regards,