Horrible Support - Bad business practice

Firstly, I and my wife had a 1 gig account with uncapped bolt-on for R60pm, so I requested my wife's account be cancelled because they automatically, without permission, would top up her account every time a gig was used. I complained about this, and was blatantly ignored until finally got to cancel the account.<br> THEN, they go and cancel my wife's account AND my account .... WHAT THE HELL !!!!!!<br> Phoned them Wednesday, told them to sort it out, support said they would log a call. Mailed them, Facebook PM'd them, posted on their site - NOTHING - NO RESPONSE. There support is pathetic.<br> <br> Finally get hold of someone, they tell me that I gave permission to cancel my account and they have it on their systems.... yeah for MY WIFE'S ACCOUNT NOT MINE ...... then I now have to sign up for a 25gig and Bolt-on for +-R150...... WHAT THE HELL ...<br> <br> So I see why my account got cancelled, \randomly""; they had to trick me into changing accounts; to not something I wanted.<br> <br> This company is dangerous - they do NOT care about customers;they do NOT give a damn what they do."""