Horrible service from VOx

So i decided to go with Vox for fiber. All went well, order placed. 4Jul Emailed them on 10 and 18 July for an update. No feedback. Emailed ********** and they say if i don't hear something by the end of July, i need to follow up again. Brilliant, the client needs to follow up and remind them to do their job. Phoned the first week of August, order not placed. Only after that phone call my order is placed, a moth after the original order. Vumatel does the install. I get my object number. I phone vox to process the object number. Next day i follow up, object number not processed. I asked why not...."I did not get time to do it" is the response. Eventually i get the technician at my house to do the setup....my account is suspended for an error on Vox's side. Again had to phone in for it to be sorted. After all this, not one apology. I'd like to thank VOX for the poor effort in keeping their new customers happy and for the WORST service ever. I hope the rest of the year i am stuck with them will be smooth sailing. Jayson Pieterse