MR
Marcia R
1 reviews | Active since May 2024
01 May 2024, 15:19
Horrible service from the beginning
I just joined Vox a week ago. Already there’s an issue with Telkom tower and they didn’t even have the decency to inform me that it was not working I had to phone and enquire about my connectivity!! I have cancelled my other internet contract😡
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
01 May 2024, 15:50Good day Marcia R
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply01 May 2024, 15:50
Official
Good day Marcia R
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
MR
Marcia R's updateReviewer Update
03 May 2024, 20:07VOX ….I’m still waiting for an update😡Your staff make Empty promises of getting back to me. I have been charged but NO service!!!
MR
Marcia R's update03 May 2024, 20:07
Reviewer Update
VOX ….I’m still waiting for an update😡Your staff make Empty promises of getting back to me. I have been charged but NO service!!!
Vox Telecom's replyOfficial
13 May 2024, 12:58Good day, Marcia R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team assisted accordingly.
A upgrade request has been logged.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team assisted accordingly.
A upgrade request has been logged.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply13 May 2024, 12:58
Official
Good day, Marcia R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team assisted accordingly.
A upgrade request has been logged.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team assisted accordingly.
A upgrade request has been logged.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox