TL
Takatso L

1 reviews | Active since Jun 2024

14 Jun 2024, 14:26

Horrible service delivery

A one star is way more than they deserve. Cancelled my internet subscription 2 weeks later and counting and I’m still waiting for my LTE SIM card had to beg for feedback from their customer service daily… I don’t recommend 👎🏻

0
Replies (2)
Vox Telecom
Vox Telecom's reply14 Jun 2024, 15:10
Official
Good day, Takatso L
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply19 Jun 2024, 11:48
Official
Good day, Takatso L

Thank you for your patience while the matter was being investigated.

We have received confirmation that your parcel has been delivered and your SIM is active.

Should you require further assistance please feel free to contact us on ***v or email ***

Kind regards,
Vox