Item: Vox Telecom
Rating: 1
Author: Katlego R

Vox Telecom's replyOfficial

07 Feb 2026, 17:23

Good day Sash Kwana ,
Kindly note that we have escalated your query to our accounts department.
An agent will be in contact with you to assist.

Thank you

Vox Telecom's reply07 Feb 2026, 17:23

Official

Good day Sash Kwana ,
Kindly note that we have escalated your query to our accounts department.
An agent will be in contact with you to assist.

Thank you

KR

Katlego R's updateReviewer Update

09 Feb 2026, 16:05

Listen, I just got a call from Lucinda from your company and she claims to have sent me an email expelling costs or whatever, I have not received an email 1stly! 2ndly I WANT MY LINE RELEASED so I can work and provide for my children!! I will not pay any cancellation fees cz you are the ones that cancelled my line, get your affairs in order because this kinda service is what will get you liquidated! Release my line or I will have my lawyers contact you.

Thanks

KR

Katlego R's update09 Feb 2026, 16:05

Reviewer Update

Listen, I just got a call from Lucinda from your company and she claims to have sent me an email expelling costs or whatever, I have not received an email 1stly! 2ndly I WANT MY LINE RELEASED so I can work and provide for my children!! I will not pay any cancellation fees cz you are the ones that cancelled my line, get your affairs in order because this kinda service is what will get you liquidated! Release my line or I will have my lawyers contact you.

Thanks

KR

Katlego R's updateReviewer Update

09 Feb 2026, 16:14

And why are you contacting me on a number that was not provided to you? Calling me by a name that was not given to you? Again please show where I signed to agree to all the nonsense that Lucinda said to me on the call.

Thanks

KR

Katlego R's update09 Feb 2026, 16:14

Reviewer Update

And why are you contacting me on a number that was not provided to you? Calling me by a name that was not given to you? Again please show where I signed to agree to all the nonsense that Lucinda said to me on the call.

Thanks

KR

Katlego R's updateReviewer Update

10 Feb 2026, 15:57

Yet another mediocre response, now they’re expecting me to pay for a month I didn’t even have the service for, again they’re the ones that cancelled and Roelene claims that I was informed about me having to pay for a month where I didn’t have the service, I will not be ****** by a company like VOX. They proper take advantage of clients and I refuse to be one of them.

KR

Katlego R's update10 Feb 2026, 15:57

Reviewer Update

Yet another mediocre response, now they’re expecting me to pay for a month I didn’t even have the service for, again they’re the ones that cancelled and Roelene claims that I was informed about me having to pay for a month where I didn’t have the service, I will not be ****** by a company like VOX. They proper take advantage of clients and I refuse to be one of them.

Vox Telecom's replyOfficial

18 Feb 2026, 10:48

Good day, Katlego

Thank you for your patience whilst this matter was being investigated.

Kindly note that the Debtors Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Kind Regards,
Vox

Vox Telecom's reply18 Feb 2026, 10:48

Official

Good day, Katlego

Thank you for your patience whilst this matter was being investigated.

Kindly note that the Debtors Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Kind Regards,
Vox

Horrible service